Privacy Policy

Effective date: 6 September 2026

This Privacy Policy explains how Vaishnavi Motorss, operated by Vaishnavi Motors (“we,” “us,” or “our”), collects, uses, stores and protects information when you visit https://vaishnavimotorss.com, submit an enquiry, contact us or use our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide, including:

  • Name

  • Mobile or WhatsApp number

  • Email address

  • City or location

  • Vehicle requirements

  • Details of a vehicle you wish to sell or exchange

  • Information entered into enquiry, valuation or contact forms

  • Communications sent through WhatsApp, telephone or email

Please do not submit unnecessary sensitive personal information through our website.

Information collected automatically

When you visit the website, certain technical information may be collected automatically by our hosting, security or analytics services, including:

  • IP address

  • Browser and device type

  • Operating system

  • Approximate location

  • Referring website or search term

  • Pages visited and time spent on the website

  • Cookie and similar technology information

  • Website error, security and performance data

2. How We Use Your Information

We may use collected information to:

  • Respond to vehicle enquiries

  • Provide used-car details, prices and availability

  • Arrange inspections, test drives or appointments

  • Assist with vehicle valuation, purchase, sale, exchange, finance or insurance enquiries

  • Contact you by telephone, WhatsApp, SMS or email regarding your request

  • Maintain enquiry and customer-service records

  • Improve our website, inventory and services

  • Measure website traffic and performance

  • Detect fraud, misuse, security incidents or technical problems

  • Comply with applicable legal and regulatory obligations

We do not sell or rent your personal information.

3. Consent and Communication Preferences

When you voluntarily submit an enquiry or contact us, you consent to our using the supplied information to respond to that enquiry.

You may ask us to stop promotional communications at any time by replying “STOP,” contacting us on WhatsApp, or emailing us at madhukar.roy@gmail.com. We may still send communications necessary to complete an existing transaction or respond to an active request.

4. Cookies and Analytics

Our website may use essential cookies and similar technologies for security, functionality, performance and visitor analytics.

You may restrict or delete cookies through your browser settings. Disabling essential cookies may affect certain website functions.

Where legally required, non-essential analytics or advertising cookies will be used only after obtaining appropriate consent.

5. WhatsApp and External Services

Our website may include links or buttons for WhatsApp, social-media platforms, maps, finance providers or other external services.

When you use these services, information may be processed by the relevant third party under its own privacy policy. We do not control the privacy or security practices of external platforms.

6. Hosting and Service Providers

Our website may be hosted and supported by Hostinger and may use third-party services for website hosting, security, analytics, email, forms or communications.

These providers may process limited information on our behalf only for delivering their services, maintaining security or complying with legal obligations. Their processing may occur in India or other countries where they operate.

7. Data Sharing

We may share relevant information with:

  • Website hosting and technology providers

  • Authorised employees or representatives

  • Finance, insurance or automobile-service partners when requested by you

  • Professional advisers

  • Government authorities, regulators or law-enforcement agencies where required by law

  • A successor organisation in connection with a lawful business transfer

We limit such sharing to information reasonably necessary for the relevant purpose.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your enquiry

  • Provide requested services

  • Maintain legitimate business and transaction records

  • Resolve disputes

  • Prevent fraud or misuse

  • Meet legal, accounting or regulatory requirements

Information that is no longer required will be deleted, anonymised or securely archived, subject to applicable law.

9. Data Security

We use reasonable administrative, technical and organisational safeguards intended to protect personal information from unauthorised access, alteration, disclosure, misuse or loss.

However, no internet transmission or electronic-storage method is completely secure. We therefore cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may request:

  • Information about the personal data we hold about you

  • Access to your personal data

  • Correction of inaccurate or incomplete information

  • Deletion of information that is no longer required

  • Withdrawal of previously given consent

  • Restriction of or objection to certain processing

  • Redress of a privacy-related grievance

To submit a request, email madhukar.roy@gmail.com. We may need to verify your identity before processing it.

If you are located outside India, additional rights may apply under the laws of your jurisdiction.

11. Children’s Privacy

Our services are not directed specifically at children. We do not knowingly collect personal information from children without appropriate authorisation. If you believe a child has submitted personal information, please contact us so that we can review and delete it where appropriate.

12. Vehicle Information and Photographs

Vehicle descriptions, photographs, prices, kilometres, ownership details and availability are published for informational and marketing purposes.

Registration numbers may be concealed for privacy and security. Vehicle information remains subject to physical inspection, document verification and availability.

13. Links to Other Websites

Our website may link to websites not owned or controlled by us. We are not responsible for their content, security or privacy practices. Please review the privacy policy of each external website you visit.

14. Changes to This Policy

We may update this Privacy Policy when our services, website features or legal obligations change. The revised version will be published on this page with an updated effective date.

15. Contact and Grievances

For questions, requests or complaints concerning this Privacy Policy or your personal information, contact:

Vaishnavi Motorss
Operated by Vaishnavi Motors
Kolkata, West Bengal, India
Email: madhukar.roy@gmail.com
Website: https://vaishnavimotorss.com